Family Express Named a 2026 USA TODAY Top Workplace

Valparaiso, IN – Family Express, Indiana’s family owned and operated convenience store chain, is proud to announce that it has been named a 2026 USA TODAY Top Workplace, a prestigious national recognition celebrating organizations that prioritize a people-first culture and exceptional employee experience. What brings gravity to this award is that it is based on confidential employee surveys conducted by an independent research firm. 

The USA TODAY Top Workplaces award honors companies that have built strong, values-driven cultures. More than forty thousand businesses, across all channels, were invited to participate this year. 

“This recognition is especially meaningful because it comes directly from our coworkers,” said Alex Olympidis, President of Operations. “At Family Express, we’ve always believed that if you take care of your team, good things are sure to follow. This award reflects the strength of our culture, the pride our associates take in their work, and the relationships they build every day with our guests and each other.” 

Family Express has long been recognized for its distinctive approach to building and sustaining culture. The company maintains one of the lowest turnover rates in the convenience store industry, driven by a combination of selective hiring, structured onboarding, and a clear long-term wage progression that rewards tenure and commitment. Approximately one in fifty applicants is selected to join the organization, reinforcing a standard of excellence that defines the company’s “Living Brand.” 

As the company celebrates its 50th anniversary, this national recognition highlights a milestone moment in its continued growth. With new store openings planned across Indiana and ongoing investments in training, development, and technology, Family Express remains focused on creating opportunities for advancement while preserving the close-knit culture that has been central to its success since 1975. 

“Earning a USA TODAY Top Workplaces award is a testament to an organization’s credibility and commitment to a people-first culture,” said Eric Rubino, CEO of Energage. “This award, driven by real employee feedback, signals a company that values its people, and that kind of culture resonates in today’s competitive market.” 

About Family Express 

Family Express was founded in Valparaiso, Indiana in 1975 and operates stores throughout Indiana. The company has been recognized as Chain of the Year, Technology Leader of the Year, and tops in Customer Service in North America. Family Express continues to set the standard in convenience retailing through its commitment to customer service, innovation, and a people/community-centered culture. 

Family Express is currently undergoing an ambitious growth and development plan. The $100 million capital development plan will be delivering a New-To-Industry store or a major renovation to an existing store approximately every two months for the foreseeable future. 

At the heart of Family Express is its “Living Brand” philosophy, built on hiring exceptional individuals, investing in their growth, and creating an environment where employees and customers alike feel valued.